Shipping Policy

At Jace Sync, we aim to deliver your tech gadgets safely and on time. Please review our shipping policy for important details regarding delivery timeframes, coverage, and procedures.

1. Shipping Method

All orders are delivered via trusted courier partners using Cash on Delivery (COD) as our only payment method. Please ensure someone is available to receive the package at the provided address.

2. Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

• Standard Delivery Time: 3–7 business days depending on your location.

• Remote or rural areas may experience slightly longer delivery times.

4. Shipping Charges

• Shipping charges, if any, will be clearly mentioned at the time of checkout.

• Occasionally, we may offer free shipping as part of promotional campaigns.

5. Delivery Areas

We currently deliver to all major cities and towns within the country. If your location is outside our standard delivery network, we will contact you with alternative options or cancel the order if delivery is not possible.

6. Order Tracking

Once your order is dispatched, you will receive an SMS or email with tracking details to monitor the delivery status of your package.

7. Delivery Attempts

Our courier partners will make up to two delivery attempts. If both attempts fail, the order may be canceled, and you may need to place a new order.

8. Delivery Issues

If your package arrives damaged or tampered with, please refuse the delivery and report the issue to us immediately at [email protected]. If the delivery is accepted, any issues must be reported within 48 hours of receipt.

9. Contact Us

For any shipping-related inquiries or concerns, feel free to reach out:
📧 [email protected]